The Chappell Group

(2) Data which allows us to recognise you, your preferences and how you use this web site. This saves you from re-entering information when you return to the site. This data is collected by cookies from your navigation around the site. A cookie is a small amount of data which we send to your computer. The data is then stored on your browser or hard disk. Most web browsers can be set to prevent you from receiving new cookies, notify you before accepting cookies or disable cookies altogether. Details about this can normally be found in the Help facility provided with your browser. If you disable cookies, you will not be able to receive personalised facilities and your progress to check out may take longer. The cookies store information only for as long as you are viewing the web site. If you do not want your visits to our web site to be monitored in this way you can opt-out by contacting (see about PC Supplies UK section)

(4) Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).

(1) to process your order, to process any application for finance or a mobile phone contract etc., to maintain guarantee records and to provide after-sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);

(2) to carry out security checks (this may involve passing your details to our credit reference service, who will check details we give them against public and private databases and may keep a record of that check to use in future security checks - this helps to protect you and us from fraudulent transactions); and

(3) to comply with legal requirements (e.g. if you buy a TV or similar, we are obliged to pass your details to the TV licensing authority).

(1) You can ask us not to send you future marketing communications. To do this, simply email us. Type "No Marketing" in the subject line and then the following in the main text:-

your full name, your postal address, including postcode, your email address

We will then suppress your data from all direct marketing, although we will still keep it for processing your order and fulfilling customer service and after sale obligations.

This privacy policy only covers this web site. Any other web sites which may be linked to by our web site are subject to their own policy, which may differ from ours.

         Credit card sales
  Your credit card details will always be handled safely and securely to ensure your confidentiality, we employ 100% SSL encryption to ensure all personal and sensitive data / information is protected. We have a special e-mail address for you to use if you have any questions or payment queries,  accounts@chappellgroup.co.uk (please do not supply any credit card data in any e-mails to us).